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FAQ

What does Hook offer?
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Many small businesses cannot afford to run traditional marketing campaigns. Hook changes that by enabling businesses to reach their audience for free by creating exclusive deals within the app. Interested users receive an electronic coupon when they sign up for a deal, which can be redeemed at the time of service.

How do I create a business account?
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Simply register as a regular user and add your business during the sign-up process. Once your business is approved, you can begin posting deals immediately.

How can I communicate with existing customers?
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Hook includes built-in messaging that allows you to directly message users who have shown interest in your deals. You can also create exclusive offers available only to your followers.

Can I bring my existing customers to the app?
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Yes. Simply create a deal and share it with your existing customers to encourage them to join Hook.

What do I gain by bringing my existing customers to the app?
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As a business owner, you'll have access to analytics tools that help you understand customer engagement and measure how users interact with your deals.

How do payments work?
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For fixed-scope projects, we split payments into 50% upfront and 50% upon completion. For monthly retainers, payments are made at the start of each billing cycle. We accept most major payment methods.

What if I’m not happy with the first concept?
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No problem — that’s part of the process. We include multiple rounds of revisions to ensure you’re completely happy with the final result. Your feedback helps us shape it just right.

Do you work with clients from any country?
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Yes! We work with clients around the world — across time zones, industries, and cultures. Remote collaboration is our default, and we’ve got it down to a science.

What does Hook offer?
icon

Many small businesses cannot afford to run traditional marketing campaigns. Hook changes that by enabling businesses to reach their audience for free by creating exclusive deals within the app. Interested users receive an electronic coupon when they sign up for a deal, which can be redeemed at the time of service.

How do I create a business account?
icon

Simply register as a regular user and add your business during the sign-up process. Once your business is approved, you can begin posting deals immediately.

How can I communicate with existing customers?
icon

Hook includes built-in messaging that allows you to directly message users who have shown interest in your deals. You can also create exclusive offers available only to your followers.

Can I bring my existing customers to the app?
icon

Yes. Simply create a deal and share it with your existing customers to encourage them to join Hook.

What do I gain by bringing my existing customers to the app?
icon

As a business owner, you'll have access to analytics tools that help you understand customer engagement and measure how users interact with your deals.

How do payments work?
icon

For fixed-scope projects, we split payments into 50% upfront and 50% upon completion. For monthly retainers, payments are made at the start of each billing cycle. We accept most major payment methods.

What if I’m not happy with the first concept?
icon

No problem — that’s part of the process. We include multiple rounds of revisions to ensure you’re completely happy with the final result. Your feedback helps us shape it just right.

Do you work with clients from any country?
icon

Yes! We work with clients around the world — across time zones, industries, and cultures. Remote collaboration is our default, and we’ve got it down to a science.

What does Hook offer?
icon

Many small businesses cannot afford to run traditional marketing campaigns. Hook changes that by enabling businesses to reach their audience for free by creating exclusive deals within the app. Interested users receive an electronic coupon when they sign up for a deal, which can be redeemed at the time of service.

How do I create a business account?
icon

Simply register as a regular user and add your business during the sign-up process. Once your business is approved, you can begin posting deals immediately.

How can I communicate with existing customers?
icon

Hook includes built-in messaging that allows you to directly message users who have shown interest in your deals. You can also create exclusive offers available only to your followers.

Can I bring my existing customers to the app?
icon

Yes. Simply create a deal and share it with your existing customers to encourage them to join Hook.

What do I gain by bringing my existing customers to the app?
icon

As a business owner, you'll have access to analytics tools that help you understand customer engagement and measure how users interact with your deals.

Where can I find the Hook app?
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Hook is currently available exclusively on the Apple App Store.