Privacy Policy

Effective Date: June 9, 2026

Introduction

Hook Technology LLC ("Hook," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Hook mobile application, website, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business information

• Profile information

• Account credentials

• Communications sent through the Services

• Customer support inquiries

• Promotional content and business listings

Information Collected Automatically

When you use our Services, we may automatically collect:

• Device information

• IP address

• Browser type

• Operating system

• App usage data

• Log data

• Crash reports

• Analytics data

Location Information

If you grant permission, we may collect and process location information to provide location-based features and improve user experience.

You may disable location access through your device settings.

How We Use Information

We may use collected information to:

• Provide and maintain the Services

• Create and manage user accounts

• Facilitate communication between businesses and users

• Display promotions, offers, and content

• Improve and personalize user experiences

• Monitor platform performance and security

• Prevent fraud, abuse, and unauthorized activity

• Respond to inquiries and support requests

• Comply with legal obligations

Sharing of Information

We do not sell personal information.

We may share information with:

Service Providers

We work with third-party vendors that help us operate our Services, including:

• Google Firebase (authentication, database, analytics, cloud messaging, crash reporting)

• Cloud hosting providers

• Payment processors

• Customer support providers

• Communication and notification providers

These service providers are permitted to access information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose information if required by law or if we reasonably believe disclosure is necessary to:

• Comply with legal obligations

• Protect our rights or property

• Prevent fraud or security threats

• Protect the safety of users or the public

Business Transfers

If Hook Technology LLC is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

User Content

Users may create, upload, publish, or share content through the Services. Information you make publicly available may be visible to other users and businesses.

Please exercise caution when sharing information publicly.

Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce our agreements, and protect the integrity of our platform.

When information is no longer needed, we will take reasonable steps to delete or anonymize it.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Children's Privacy

The Services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete such information.

Your Rights and Choices

You may:

• Access your account information

• Update or correct your information

• Delete your account, subject to applicable legal requirements

• Manage location permissions through your device settings

• Opt out of marketing communications by following unsubscribe instructions or contacting us

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable exceptions and limitations.

Right to Know

You may request information regarding:

• The categories of personal information we collect

• The sources from which personal information is collected

• The purposes for collecting, using, or sharing personal information

• The categories of third parties with whom we share personal information

• The specific pieces of personal information we have collected about you

Right to Delete

You may request that we delete personal information we have collected from you, subject to certain legal exceptions.

Right to Correct

You may request correction of inaccurate personal information maintained by us.

Right to Limit Use of Sensitive Personal Information

To the extent required by applicable law, California residents may request limitations on the use and disclosure of sensitive personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising any privacy rights provided under California law.

Sale or Sharing of Personal Information

Hook Technology LLC does not sell personal information.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law.

Exercising Your Rights

To submit a privacy request, please contact us at the email address listed below.

We may need to verify your identity before processing certain requests.

Authorized Agents

California residents may designate an authorized agent to submit requests on their behalf, subject to identity verification and applicable legal requirements.

Third-Party Services

The Services may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or policies of third parties. Users should review the privacy policies of any third-party services they access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page and will become effective upon posting. Your continued use of the Services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Us

Hook Technology LLC

Email: support@hook.deal

Website: https://hook.deal

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at the email address above.